FAQs
Do you have a question? Hopefully I have an answer for you here!
What is KaliGirlCo?
KaliGirlco was created by me, Cassidy! There are three things that I love most in this world, books, my son Miles, and my sweetie dog Kali aka “Kali Girl”.
I am an avid book lover, romance books to be exact! My dream has always been to create cute book merch for all the book lovers out there!
So whether you read romance or thrillers, Kali Girl Co products will be perfect for every bookish lover! 💌📖
You can read more about me, the person behind the shop, at the bottom of the home page.
Stay up to date with The Rosy Redhead on Instagram and TikTok by following @shopkaligirlco.
Which countries do you ship to?
I am based in Florida and ship across the United States.
How much will it cost to ship my order?
Free shipping is available across the United States if your order meets a minimum value of $50.00. If your order does not meet the minimum order value for free shipping, or you are based outside of the US, shipping costs will be based on the total item weight.
I keep shipping costs as low as possible for you by choosing to ship through the United States Postal Service (USPS). Shipping costs are established by USPS and I do not profit from any shipping costs you may need to pay.
How long will it take to receive my order?
Please allow an average of three business days to process your order for shipping. it can take up to five days for your order to arrive (it will most likely arrive sooner than this, however I can’t guarantee an exact delivery date once an order has shipped).
How can I track my order?
If you selected a shipping option with tracking, you will receive an email notification with a tracking number once your order has been shipped. Please note that the "FREE Shipping" option may not include tracking. All orders are shipped through the United States Postal Service (USPS). You can track your order on the USPS website.
There is a problem with my order, what can I do?
Oh no, sorry to hear that. I definitely want to help, so please get in touch as soon as you notice any issues with your order.
What payment methods do you accept?
KaliGirlco accepts all major credit cards.
What is Shopify?
Shopify is an e-commerce platform that powers KaliGirlco's online shop. All purchases through this site are securely managed through Shopify which is certified Level 1 PCI DSS compliant. I do not have access to your payment information. Additionally, your payment information is encrypted by a secure socket layer (SSL) that uses industry standard 256-bit encryption technology. Shopify is one of the safest e-commerce platforms on the market and takes protecting your information seriously. You can read the complete Privacy Policy to understand how KaliGirlCo and Shopify manage your personal information.